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Troubleshooting Tips

 

Shown below are the four most common switches now in use on lift chairs.  The only real way to tell which switch you need for your chair is to take the switch housing apart and compare the switch inside with the illustrations below (NOTE: Be sure the chair is unplugged before you take apart the switch housing.)   Be sure to notice the tabs on the switch sides that the screws go through to attach the switch to the housing; some are straight and even with the top of the switch housing, others have the tabs indented down the side of the switch. 

Shipping within the continental USA is included in the prices quoted.  We stock these parts in our warehouse for quick shipment.  If you have any questions on whether a particular part will fit your needs,  please let us know.  If you need something not listed, either call or E-Mail us.  Either way, we will need the chair manufacturer, serial #, detailed description of part needed, etc and we will do the research and get back with you promptly (you may have to look on the "law tag" sewn to the bottom of the footboard for the chair manufacturer, and on the frame behind the chair for the serial #).

Need help deciding where the problem is?  Then please click here for our troubleshooting guide, which shows common problems and their possible solutions.

Free Shipping in the Continental USA on All Lift Chair Parts (see Below)

Below we list the way we normally ship our parts; we don't have to spend the extra to ship the most critical parts by FedEx and Priority Mail (none of our competitors do...), we just feel that its the right thing to do... Most folks that need lift chair parts need them right now, not several days or weeks later.  We hope you take this in consideration when you decide where to buy the parts you need... However, if you need them even sooner, just give us a call and we can figure the shipping charges for Express Mail or FedEx Express; we only charge you what the delivery companies charge us - we aren't looking to charge outrageous shipping charges to people that are already in a bind and need some help...

A note about ordering parts online:  We have had many customers who call in to the shop to place their parts orders.  When I ask why they called in to order, they normally say that they thought they would get it quicker if they called it in.  Actually, the opposite is true: When parts are ordered online through our shopping cart, we can download the order in our accounting system and get the parts shipped out quickly.  In fact, most online orders sent in by 10:00 CT will be shipped out the same day.  Orders that are called in have to be manually processed, and it normally takes an extra day to be input and shipped.  While we truly don't mind if you call in with questions, etc, please don't call in your order expecting to get it quicker that way.  One exception:  If you need the part overnight, and you are willing to pay the shipping expense for Express Mail or FedEx, you can all in (by 1:00pm CT) and most orders can be shipped out that day.

 

   Product Description Retail    Your
   Price

Ordering
#SWS48SE Three Terminal Switch (Paddle - Straight Tab for Mounting Screws; Terminals can be Bent Down if Needed)

$48.00 See Note 1 Below for More Information

$32.50  with Free 1st Class Mail Shipping

Switch (Straight Tab)
Qty: Price: $32.50

#SWS48 Three Terminal Switch (Paddle - Indented Tab for Screws)

 

$48.00 See Note 2 Below for More Information

$32.50  with Free 1st Class Mail Shipping

 
Switch (Indented Tab)
Qty: Price: $32.50

#D2CMM Three Terminal Switch (Rocker) - Solder-on Terminals

$48.00 See Note 3 Below for More Information

$32.50  with Free 1st Class Mail Shipping

Switch (Rocker)
Qty: Price: $32.50

#MP5PR Switch (Black Paddle Push-In)

$48.00 See Note 4 Below for More Information

Unavailable - Please Order #4210 Hand Control (click here for control) Unavailable - Please Order #4210 Hand Control (click here for control)
   

Information Notes on Switches

Note 1:  The SWS48SE is the most commonly used switch on Pride lift chairs.  The switch has three terminals that normally come out to the side of the switch (although some other manufacturers bend them down), and the mounting tabs on the switch housing (the ones that the screws go through) are even with the top of the switch housing.  NOTE: Before you order the switch, please follow the testing steps on our Troubleshooting Tips page to see if the switch is the problem, and not the wiring in the hand control.  The wiring in the control oftentimes shorts out, and the symptoms are identical to having a bad switch.  Please also remember that if a switch is installed, even for a few seconds, we can't take it back, as the switch terminals will have been scratched up; it has been "used", and no one wants to buy a used part...

Note 2The SWS48 is only used on fairly old lift chairs; it hasn't been used on a chair that I know of since the mid 1990's.  The switch has three terminals that normally come out to the bottom of the switch , and the mounting tabs on the switch housing (the ones that the screws go through) are indented down about 1/8 of an inch from top of the switch housing (this is to make it sit higher in the switch housing, and is the main difference between this and the SWS48SE above.   NOTE: Before you order the switch, please follow the testing steps on our Troubleshooting Tips page to see if the switch is the problem, and not the wiring in the hand control.  The wiring in the control oftentimes shorts out, and the symptoms are identical to having a bad switch.  Please also remember that if a switch is installed, even for a few seconds, we can't take it back, as as the switch terminals will have been scratched up; it has been "used", and no one wants to buy a used part...

Note 3:  This is a rocker switch, as opposed to the paddle switches above, and hasn't been used in lift chairs for several years now.  It comes with three terminals that are designed for solder connections; some manufacturers use this switch with push on connectors, and with a little ingenuity you could make that work (although if you have a solder gun, it would be very easy to just cut the connectors off and solder the wires to the terminals).  As far as I know, this is the only rocker switch available for any model of lift chair.  If you have a question as to whether this one will work, you can always order the complete hand control we show on the Hubbell page on our website and "hard wire" the plug to your motor.  Please also remember that if a switch is installed, even for a few seconds, we can't take it back, as as the switch terminals will have been scratched up; it has been "used", and no one wants to buy a used part...

Note 4:  This a black switch with five gold terminals that pushes onto a circuit board inside the switch housing.  We used to get these switches from Hubbell, but since they went bankrupt a few years ago, we haven't found another source for them.  Your only real option is to just order the complete hand control we show on the Hubbell page on our website.  Many of the controls that have these switches already have a four prong connector where it attaches to the motor, you you can just order the #4210 four prong control; a few older units have the three prong connector we show below that one on the Hubbell page.  Any older that that, you will need to "hard wire" the control to your motor.

 

Contact Information

Telephone            
Toll Free 888-871-0312 or 662-328-1493
FAX
Toll Free 888-871-2125 or 662-328-1480
Postal address
Medical Center Supply
1835 Highway 45 North  Ste 225
Columbus, MS 39705
Electronic mail
General Information: info@medicalcentersupply.com
Sales: sales@medicalcentersupply.com
Customer Support: custservice@medicalcentersupply.com
 
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