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Troubleshooting Tips

 

When lift chairs really came "into their own" in the mid-1980's, Hubbell Special Products was the manufacturer of choice for motorized lift systems.  In later years, as the West Germans developed low voltage systems, many of the manufacturers opted to go with the newer technology, although several manufacturers still used Hubbell as their standard option.  There are, however, still many thousands of chairs operating everyday with Hubbell systems installed.

NOTE: Hubbell Special Products discontinued operations in October, 2008, so we have a very limited number of component parts - please call for availability.  Our MS-1000 replacement motor is being used by a major chair manufacturer, and is a perfect fit for the Hubbell MC-42 in lift chairs.

 Listed below are  parts are for the basic "up/down" lift/recline chairs without heat and/or massage functions.   Parts for chairs with heat and massage are readily available (at least for the newer model chairs), but there are so many variations that it would be impossible to list them all here.

Shipping within the continental USA is included in the prices quoted.  We stock these parts in our warehouse for quick shipment.  If you have any questions on whether a particular part will fit your needs,  please let us know.  If you need something not listed, either call or E-Mail us.  Either way, we will need the chair manufacturer, serial #, detailed description of part needed, etc and we will do the research and get back with you promptly (you may have to look on the "law tag" sewn to the bottom of the footboard for the chair manufacturer, and on the frame behind the chair for the serial #).

Need help deciding where the problem is?  Then please click here for our troubleshooting guide, which shows common problems and their possible solutions.

Free Shipping in the Continental USA on All Lift Chair Parts (see Below)

Below we list the way we normally ship our parts; we don't have to spend the extra to ship the most critical parts by FedEx and Priority Mail (none of our competitors do...), we just feel that its the right thing to do... Most folks that need lift chair parts need them right now, not several days or weeks later.  We hope you take this in consideration when you decide where to buy the parts you need... However, if you need them even sooner, just give us a call and we can figure the shipping charges for Express Mail or FedEx Express; we only charge you what the delivery companies charge us - we aren't looking to charge outrageous shipping charges to people that are already in a bind and need some help...

A personal note to our parts customers:  I realize that for most of you, repairing lift chairs is not your primary occupation; many of you are attempting this for the first time.  I just want to assure you that the vast majority of the parts we list here can easily be installed by almost anyone (please keep in mind that the last statement was made by a service technician that made his living by doing service calls...)  I also want you to feel comfortable doing business with us and our company.  We invite you to click here to read about us and the way we try to do business.  You can also click here to read some of the testimonials that folks have sent in after they have completed their repairs.  If you have a question about our parts warranty or parts return policy, you can click here to go to our Guidelines page.  I invite you to take a look at the information on the links above,  and then you can make a decision if we are the kind of people that you want to do business with.

A note about ordering parts online:  We have had many customers who call in to the shop to place their parts orders.  When I ask why they called in to order, they normally say that they thought they would get it quicker if they called it in.  Actually, the opposite is true: When parts are ordered online through our shopping cart, we can download the order in our accounting system and get the parts shipped out quickly.  In fact, most online orders sent in by 10:00 CT will be shipped out the same day.  Orders that are called in have to be manually processed, and it normally takes an extra day to be input and shipped.  While we truly don't mind if you call in with questions, etc, please don't call in your order expecting to get it quicker that way.  One exception:  If you need the part overnight, and you are willing to pay the shipping expense for Express Mail or FedEx, you can all in (by 1:00pm CT) and most orders can be shipped out that day.

 

Hubbell Motor System Complete

  Product Description Retail    Your
    Price

Ordering
Hubbell MC-42 motor complete with hand control NOTE: we are currently substituting the MS-1000 replacement motor $350.00

See Hubbell Note 1 Below for More Information

$228.50  with Free FedEx Ground Shipping

Hubbell MC-42 Motor Complete With Hand Control
Qty: Price: $228.50

         
Hubbell Component Parts

 

#4200 Hubbell MC-42 motor only (without hand control) NOTE: we are currently substituting the MS-1000 replacement motor $292.00

See Hubbell Note 2 Below for More Information

$188.50  with Free FedEx Ground Shipping

Hubbell MC-42 Motor Only (W/Out Hand Control)
Qty: Price: $188.50

#4210        Hand Control (Four-Prong 2 Flat Sides) (For Switch Only, Click Here) (color shipped may be black)

$89.00

See Hubbell Note 3 Below for More Information

$56.50  with Free Priority Mail Shipping

 

Hand Control Four Prong
Qty: Price: $56.50

#4210        Hand Control (Three-Prong 2 Flat Sides) (For Switch Only, Click Here) (color shipped may be black) $89.00

See Hubbell Note 3 Below for More Information

$56.50  with Free Priority Mail Shipping

 

Hand Control Three Prong
Qty: Price: $56.50

 

#4212        Hand Control for Heat/Massage Chairs (Four-Prong 2 Flat Sides and Plugs for Heat/Massage Functions) (For Switch Only, Click Here) (color shipped may be black)

$99.00

See Hubbell Note 4 Below for More Information

$76.50  with Free Priority Mail Shipping

 

Hand Control Four Prong for Heat/Massage Chairs
Qty: Price: $76.50

#4240 Hubbell MC-42 Capacitor $68.00

See Hubbell Note 5 Below for More Information

$42.50  with Free  1st Class Mail Shipping

Hubbell MC-42 Capacitor
Qty: Price: $42.50

#4250 Hubbell MC-42 Limit Switch $38.00

See Hubbell Note 5 Below for More Information

$18.50  with Free  1st Class Mail Shipping

Hubbell MC-42 Limit Switch
Qty: Price: $18.50

#4220 Hubbell 25 Tooth MC-42 Gear Set for Lift Chair Motors $135.00 See Hubbell Note 6 Below for More Information $84.50  with Free  1st Class Mail Shipping

Hubbell MC-42 25 Tooth Gear Set for Lift Chair Motors
Qty: Price: $84.50

#4222 Hubbell MC-42 22 Tooth Gear Set for Other Applications $135.00 See Hubbell Note 6 Below for More Information $84.50  with Free  1st Class Mail Shipping

Hubbell MC-42 22 Tooth Gear Set for Other Applications
Qty: Price: $84.50

#4224 Hubbell MC-42 33 Tooth Gear Set for Other Applications $135.00 See Hubbell Note 6 Below for More Information $84.50  with Free  1st Class Mail Shipping

Hubbell MC-42 33 Tooth Gear Set for Other Applications
Qty: Price: $84.50

#4226 Hubbell MC-42 18 Tooth Gear Set for Other Applications $135.00 See Hubbell Note 6 Below for More Information $84.50  with Free  1st Class Mail Shipping

Hubbell MC-42 18 Tooth Gear Set for Other Applications
Qty: Price: $84.50

#4228 Hubbell MC-42 40 Tooth Gear Set for Other Applications $135.00 See Hubbell Note 6 Below for More Information $84.50  with Free  1st Class Mail Shipping

Hubbell MC-42 40 Tooth Gear Set for Other Applications
Qty: Price: $84.50

#4230 Hubbell MC-42 Gear Housing

Unavailable - Please Order Complete Motor Listed Above

$74.00

See Hubbell Note 7 Below for More Information

Unavailable - Please Order Complete Motor Listed Above

#4260 Hubbell MC-42 Stroke Tube

Unavailable - Please Order Complete Motor Listed Above

$64.00

See Hubbell Note 7 Below for More Information

Unavailable - Please Order Complete Motor Listed Above

         

 

Information Notes on Hubbell Parts

Hubbell Note 1:  This comes as a set, with both the motor and hand control, and fits pretty much any lift chair that has a Hubbell motor; It is best to order this if your chair has anything except a 4 prong connector where the hand control cord attaches to the motor cord (you could always “hard wire” the old hand control to the new motor, but if the motor is bad, the hand control won’t be far behind…).

 Hubbell Note 2:  This is the same as the motor above, but it is the motor assembly only, without the hand control.  As long as you have a lift chair with a four prong connector (the two outside prongs have a flat side so it can’t be plugged in wrong), and the hand control is in good shape, then this motor assembly is the one you need.  NOTE: This model motor won't fit any other application except a lift chair; bed motors, treadmill motors, etc have different mounting that keep this motor from fitting those units.

 Hubbell Note 3:  This hand control comes standard with a four prong connector, and the two outside prongs have a flat side so it can’t be plugged in wrong.  NOTE: The four prongs mentioned here refer to the CONNECTOR, NOT the number of WIRES; don't just see three wires and assume you have a three wire connector... Most newer motors have a four prong connector, but only have three wires attached; you will need to unplug the connectors and count the number of prongs to be sure you order the correct control.  If you have an older model hand control with a three prong connector and the two outside prongs have a flat side, then order the three prong one below.  If it is even older, and it has any other type connector (four prong with flat pins, connector with orange terminals, or even a six prong square connector, etc), then you can still use this hand control; you will need to “hard wire” it to the motor cord with crimp connectors; we have instructions on how to do this in the Hubbell section of our Troubleshooting Tips page.

 Hubbell Note 4:  Chairs with Hubbell motors that have a heat/massage system are sort of rare, but there are still a few out there.  The connections on this control for the heat and massage are the ones most commonly used, but some older chairs will not plug in to these connectors… For those, you will have to “hard wire” your heat and the massage wires to the new control.  The main connector to the lift chair motor is a four prong connector like #4210 above.

Hubbell Note 5:  Before you order either the capacitor or limit switch, be sure to read over our Troubleshooting Tips section for the Hubbell motors; we hardly ever sell either of these parts, so check carefully before you think this might be the problem.  These do go bad, but rarely…

 Hubbell Note 6:  We now (finally) have the gear sets in stock for the Hubbell motors; we used to get them directly from the factory, but since it has now closed, we had find another source.  For anyone who has done tool and die or plastic fabrication work, you know that the molds for making the gears are very expensive, and two molds had to be made for each set, doubling the cost.  That extra expense is being passed on to us in each set of gears that is made; that is why the cost is so high (before you call and ask…).  IMPORTANT NOTE: As you can see above, there is more than one set of gears for Hubbell motors (even though most all Hubbell motors say MC-42); the way you tell the difference is in the number of teeth on the gears.  Part # 4220 is mainly for lift chair motors; it has 55 teeth on the gear pictured on the left (the one that goes around the worm screw), and 25 teeth on the smaller inner gear on the one pictured on the right.  The other gear sets shown fit most other type Hubbell applications (beds, treadmills, dental chairs, etc); those sets have different numbers of teeth on the inner gear on the one pictured on the right.  It is VERY IMPORTANT that you check the number of teeth on your gears BEFORE you order a replacement set, because if you order the wrong set and try to install them on your motor, we can't take them back.  For applications other than lift chairs, you may have to replace the gears, as that may be your only option to get the motor back running again; but for lift chair motors, you may want to weigh the cost of a set of gears against the price of a new motor with a six month warranty – the choice is entirely up to you.  We have installation instructions for the gear sets under the Hubbell section of our  Troubleshooting Tips page on our website.

 Hubbell Note 7:  Since the Hubbell plant has now closed, I don’t foresee either the gear housing or the stroke tubes to ever be available; there are just not enough Hubbell motors out there to justify anyone running a mold and going into production for these two parts…

 

Contact Information

Telephone            
Toll Free 888-871-0312 or 662-328-1493
FAX
Toll Free 888-871-2125 or 662-328-1480
Postal address
Medical Center Supply
1835 Highway 45 North  Ste 225
Columbus, MS 39705
Electronic mail
General Information: info@medicalcentersupply.com
Sales: sales@medicalcentersupply.com
Customer Support: custservice@medicalcentersupply.com
 
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