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MCS HANDSHAKE GUARANTEE
We do business based on a very simple idea: If you aren't 100% satisfied
with our products, prices or service, we'll give you your money
back-Guaranteed. Just return any new and unused item to us within 30
days from the date it was shipped to you, and we will issue you a refund (less
restocking fees (if applicable) and any shipping or delivery charges, which aren't refundable).
No ifs, ands or buts!
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| Welcome! Thank you so much for visiting our store. These days it seems like there is a
medical equipment store on every street corner, and everybody and their third
cousin has a web site, so we know you have choices. We appreciate your
giving us a chance to help.
There are things you won't find on our site, however; you won't
be reading all the latest "tell 'em what they want to hear" advertising hype; no
cute banners scrolling across the screen, no pop-up ads, not even any animated
characters jumping around and changing colors. Even if we knew how to do
all that, we don't think it's really necessary. When we go shopping, there
are a few simple things we are looking for:
 | We want quality equipment that will last. |
| We want to pay a fair price, and not feel that if we had just waited a
little while, we could have gotten it cheaper. |
| We want the people who are selling it to know what they are doing, and
that they aren't some fly by night operation working from their kitchen
table. |
| If we have a problem with a purchase, we want to know that
someone cares about our problem and will get it straightened out or give
us our money back. |
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If you feel the same way, please come in and look around. What you
will find is a careful selection of the highest quality medical equipment at
the guaranteed lowest prices on - or off - the web.
We have over 70 years combined experience in customer service; taking care of
your needs is in every fiber of what we do, as the kind souls who have written
our testimonials can attest.
When you call or E-Mail us
with questions, you won't get a "sales pitch" response from us.
We understand (unlike many of our competitors) that we work in a unique industry
- a business built mostly of products that no one wants to buy... We
know that most people aren't particularly happy having to use a walker or wheel
chair; the "fun" of a lift chair or stair lift goes away very quickly. But
we also know that this equipment can make a real difference in you or your loved
one's quality of life. Our promise is that we will work with you to meet
you and your family's needs as economically and "hassle-free" as possible.
Please give us an opportunity to help - we promise you won't be disappointed!
PLEASE NOTE: Due to non-compete restrictions we
have with the sale of a previous medical equipment service business, we cannot
sell to customers in the states of TN, KY, AL, MS, AR, the very southern
counties of IN & IL, and the panhandle of FL. We hope this does not cause an
inconvenience, but we agreed to these restrictions, and we keep our word.
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